Healthcare Analytics · Cohort Builder · Patient Journey · Rare Disease
Cohort Building Platform for Rare Disease Research
Domain
Healthcare · Analytics
Core challenge
Rare-disease research analysts spent 3–4 weeks building patient cohorts manually, creating delayed studies, high error rates, and frustrated cross-functional teams.
Role
Lead Product Designer — UX strategy, research, IA, workflow and interaction design
Key contribution
A low-code, vendor-agnostic cohort-building platform with real-time validation, explainable AI narratives, patient journey visualisation and HIPAA-first compliance patterns.
Impact
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— 98% reduction in analysis time — 3–4 weeks → under 1 hour
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— 847 cohorts analysed in first 3 months
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— $150M new market opportunity identified
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— 100% HIPAA compliance maintained
Archive
Supporting projects
Sutter Health
MSS Dashboard, Direct Deposit, Reorder, Manager Approval, Personal Information
A set of healthcare workforce self-service experiences spanning dashboard, direct deposit, reorder, manager approval and personal information. Each flow had to work for occasional users completing an unfamiliar task. Error and success states were designed explicitly rather than as afterthoughts. The result is a consistent pattern set across otherwise unrelated tasks.
CHI
Medication and patient-related reporting
Reporting experiences covering medication and patient-related information for a healthcare organisation. The design work centred on making clinical reporting readable and scannable. Information density and hierarchy were the primary design levers. Accuracy of interpretation mattered more than visual expression.
