Domain Expertise Across Industries
My work sits at the intersection of applied UX research, enterprise design, and AI-driven systems. I have designed and studied user experiences across highly regulated domains, including Life Sciences and Healthcare, HR and IT Service Management, Oil & Gas, and Banking, where the core challenge is not interface design, but decision clarity and trust. Through research-driven inquiry, I translate complex, data-intensive workflows into intuitive, human-centred systems that support accountability, explainability, and adoption. This cross-industry research perspective enables me to design scalable design systems and AI experiences that balance usability, intelligence, and measurable business impact while maintaining consistency and trust across platforms.



